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Covid-19/Coronavirus Update

The health and safety of our passengers, partners and employees is our top priority. As questions and concerns arise as a result of COVID-19 (commonly referred to as Coronavirus), our company has taken a number of precautionary measures to provide the highest level of protection for our customers and staff.

With the announcement of Governor Dewine to close all bars and restaurants we will have to postpone and cancel all events temporarily until the order is lifted. This is a devastating blow to our small business but we understand that it is necessary right now in our current environment.
 
Unfortunately, the coronavirus has applied such pressure to the business that in order to make sure we are able to make it through this pandemic, we have been forced to make the unfortunate and uncomfortable decision to suspend all refunds at this time. Options for guests who are cancelled are:
 
1. You may reschedule your tour without any penalty up to a full year from its original date. This simply moves your booking for your entire party to a new date and time of your choice.
 
2.You may receive a credit in the form of a generic gift voucher. This voucher for the value of your original booking can be used to make a new booking for any of our tours.
 
This is obviously not something we would like to do but we have no other choice.
 
We hope in the meantime that you understand this decision and buy some of our apparel, gift cards and future bookings to help us keep afloat. We know however that this pressure doesn’t just include us and just hope that you visit us when this thing blows over.
 
Thank you for the continuous support of local small businesses like ours.
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